Our Core Values and Beliefs
As a team, we believe firmly in these two guiding principles:
Each letter of these principles represents a value that reminds us each day what it is that we are all about.
Integrity – We will be honest, truthful and authentic in all that we do.
Compassion – We will put gentleness, kindness, caring and listening to others first.
Attitude – We will be your friends and we will wear joy, desire, passion and optimism on our sleeves! We will have fun together!
Responsibility – We will be individually and collectively accountable for our actions and inactions, thus delivering the highest in commitment and support.
Excellence – We will commit to giving each other and our patients our very best, whether in listening, speaking or delivering care. We will also allow ourselves and allow others to make mistakes and learn, for it is recognition of weakness that allows us to develop strength. We will be receptive to coaching and change.
Teamwork – We will make requests and promises of each other and then hold ourselves accountable. We will seek to strengthen weak links in our team’s chain through patience, compassion and support and will remove the faulty links only when repair has failed and the whole chain becomes jeopardized. We believe that synergy is real and can elevate our practice.
Respect – We will treat all people (even our competitors) with utmost consideration. We will tolerate differences and as we do so, we hope to appreciate the diversity which brings color to our practice tapestry.
Understanding – We will seek to communicate effectively with each other, attempting in every interaction to avoid unmet expectations. We are committed to clarity in our discussions of treatment recommendations, appointments, fees and financial arrangements. We will not promise that which we cannot deliver, but through clarity in communication, we will deliver that which we promise.
Service – We intend to be the best part of our patient’s day! We will treat each other as we would be treated. Our teammates’ and our patients’ needs supersede our own.
Technology – We will remain committed to being “leading edge” in every aspect of our practice. We will persistently improve, upgrade and enhance our facility, equipment, capabilities and knowledge to be at the forefront of our profession.
Office Hours
We are available to serve you Monday through Thursday from 8 a.m. until 5 p.m.
Appointments
Your scheduled appointment time has been reserved specifically for you. We will try to provide a telephone reminder call 24-48 hours before your scheduled appointment to supplement the appointment card you receive. We are aware that unforeseen events sometimes require missing an appointment. Please let us know if you cannot make the appointment. We request 24-hours notice if you need to cancel.